Last Updated on February 20, 2025
Introduction
Lanyard Health (DBA for CredAlt) ("we," "us," or "our") is committed to protecting the privacy of healthcare providers and other users of our credential management platform (the “Platform”). This Privacy Policy outlines our practices regarding the collection, use, processing, sharing, and security of your information when you use our Platform and any related services (collectively, the “Services”). It also describes the choices you have to control your data. By accessing or using our Services, you (“you” or “User”) consent to the practices described in this Privacy Policy. If you do not agree with any aspect, please do not use our Platform or submit any information to us.
Information We Collect
Information You Provide Directly: We collect the following types of personal information directly from healthcare providers when they register for and use our Platform: Contact Information: Name, email address, phone number, mailing address. Professional Information: License numbers, DEA number, NPI number, specialty, work history, education, board certifications, professional references, insurance, claims, and billing data. Other Information: Any additional details you provide, such as through communications or by submitting a "Contact Us" form. Payment Information: Billing name and address. Information from Third-Party Sources: We may collect information about you from the following sources: Public Databases: We may collect information from publicly available sources such as state licensing boards and federal databases to verify your credentials and keep your profile up to date. Usage and Automatically Collected Data: When you use our Platform, we may automatically collect certain information about your device and usage patterns, including: Device Information: IP address, browser type, operating system, and other technical identifiers. Log Data: Details of your visits to our Platform, including traffic data, location data, access times, and other usage information. Cookies and Similar Technologies: We use cookies and similar technologies to track activity on our Platform and collect analytics to improve user experience. You have the ability to control cookie settings, but disabling some may affect Platform functionality.
How We Use Your Information
We use your information for the following purposes: To Provide and Maintain the Services: To create and manage your account. To facilitate the credentialing process by verifying your credentials and sharing them with authorized entities only with your consent. To enable secure, one-time access to your information via a secure link. To provide ongoing monitoring of your credential status. To send service-related alerts or prompts. To Communicate with You: To respond to inquiries and provide customer support. To send you updates about our Services (only if you have opted in). To Improve Our Services: To analyze usage patterns and improve Platform functionality. To Comply with Legal Obligations: To comply with laws, regulations, and legal processes, including credentialing requirements. For Other Purposes with Your Consent: Any additional purposes will be clearly communicated to you before data is collected.
Sharing of Your Information
We may share your information under the following circumstances: With Your Consent: We will share your information with authorized healthcare organizations, payers, licensing boards, and other credentialing entities only with your explicit consent. Secure data access is controlled via a one-time link that you authorize, ensuring strict security protocols. With Service Providers: We may share your information with trusted third-party service providers who assist in operating our Platform (e.g., data hosting and verification services). These providers are contractually bound to maintain strict privacy, integrity, and security standards. We do not sell user data. For Legal Reasons: We may disclose your information in response to legal requirements such as a subpoena, court order, or to protect rights and safety. Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred to the acquiring entity.
Data Security
We take data protection seriously and implement industry-standard security measures to protect your information from unauthorized access, disclosure, or loss. Our security practices include: Data Encryption: All sensitive information is encrypted during transmission and at rest. Single-Use Access Controls: Data access links shared with third parties expire after a maximum of 4 hours and adhere to strict provider-authorized settings (e.g., view-only, edit, or restricted access). Internal Security Measures: We conduct regular security audits and vulnerability testing to protect user data at all stages. While we employ the most effective security measures available, no system can be 100% secure. We continuously monitor for potential threats and take immediate action where necessary.
Your Rights and Choices
You have the following rights regarding your data: Access: You may request a copy of your personal information. Correction: You may request that we correct any inaccurate or incomplete information. Deletion: You may request that we delete your information, subject to legal limitations. Data Control: You retain full control over your data-sharing preferences via our Platform’s secure sharing link. Opt-Out: You may opt out of receiving marketing communications at any time. To exercise your rights, please contact us at privacy@lanyardhealth.com.
International Data Transfers
Lanyard Health (DBA for CredAlt) is based in Houston, Texas, and your data will be stored and processed in the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date accordingly. Please review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: 📧 privacy@lanyardhealth.com 📍 Lanyard Health (DBA for CredAlt) 1207 Delaware Ave #1941 Wilmington, DE 19806
Additional Clauses
At Lanyard Health, we prioritize data security, privacy, and user control in all our product developments. Every new feature or partnership adheres to our core principle of provider ease, ensuring secure and seamless data interactions. 📌 Copyright © 2025. All rights reserved.