Approved
isn't paid.

The credentialing company that stays until you get paid.

Credentialing and payer enrollment for independent practices. After the payer says yes, we stay on it until your first payment lands.

New providerAfter approval
First deposit
Payer approved
Deposits set up with the payer
Payment statements and claims connection
First payment lands
We're on it
Illustration of the stretch after a payer says yes.
Signed contractApplications inPayer reviewApproved
First payment
Usually 4 to 6 months. Most credentialing companies stop at approval.
About 30 more days. We stay on it.

What's changing at your practice?

A new provider can't bill a plan until they're enrolled with it. We get their CAQH profile ready, apply to every payer you choose, and chase each application until the payer decides. Then we stay on it through payment setup.

Book a call about a new provider
Applications in

A person reads every application. The software keeps track of the rest.

Lanyard's enrollment pipeline showing a provider's Optum application submitted and their Aetna enrollment approved
A personReads every application before it goes out, and calls the payer when something stalls.
The softwarePulls provider details from CAQH, collects documents and tracks every enrollment's status.

The enrollment pipeline in Lanyard, shown with demo data.

The payer's clock
Payer review

The payer owns this clock. So we won't quote you an approval date.

Payer review usually takes four to six months. Anyone who promises a date is guessing. We'll tell you what's done, what's waiting, and who it's waiting on.

We control
A complete, correct application
When it goes in
How often we chase it
Telling you where it stands
The payer controls
How long review takes
Whether they say yes
Your effective date
Their contract terms
Approved

In-network is nice.
In the bank is better.

After a payer says yes, your deposits still have to be set up. Until they are, a provider can see patients and collect nothing. That usually takes about 30 more days.

1Direct deposit from the payer to your bank (EFT)
2Payment statements that explain each payment (ERA)
3A claims connection through your clearinghouse (EDI)
4Portal access with each payer
Where we are todayWe stay on every step: we track it, chase it, and set up what we can by hand. A full payment setup service is being built now.
Payment setup

What is waiting costing you?

Put in your own numbers. It's the money a provider earns while they wait to be paid.

$
Each week$3,600earned and not yet collectable
Over about 30 days of payment setup$15,400sitting between approved and paid

Example numbers to start. Change them to your own; nothing is saved or sent.

"Care starts when a provider can be paid. That's why I built Lanyard, and why we don't stop at approval."
Kay Ward, Founder
Your data is encrypted, and every practice signs a BAA with us.

Common questions

What does Lanyard Health do?

Lanyard Health is a credentialing and payer enrollment company for independent medical and behavioral health practices. We prepare and submit provider applications, follow up with payers until they decide, and keep providers credentialed with reattestation and expiration tracking. After approval, we stay on each provider until the first payment arrives.

How long does provider credentialing take?

Payer enrollment usually takes four to six months, and most of that is the payer's review. After approval, payment setup (EFT, ERA and EDI enrollment) takes about 30 more days. We won't quote an exact approval date, because the payer controls that clock.

Why doesn't approval mean getting paid?

Approval means the payer accepted the provider into its network. Before claims pay, the practice still needs EFT for deposits, ERA for payment statements, EDI enrollment with its clearinghouse, and payer portal access. Until those are set up, a provider can see patients and collect nothing.

Do you handle payment setup after approval?

We stay on it. Today we track each step, chase it with the payer, and set up what we can by hand. A full payment setup service is being built now.

What's the difference between credentialing and payer enrollment?

Credentialing verifies a provider's education, licenses and work history. Payer enrollment is the application to join an insurance company's network so the provider can bill that plan. A provider usually needs both, with a separate enrollment for each payer.

Who is Lanyard Health for?

Independent practices without a credentialing department: behavioral health, primary care, specialty and therapy practices. Most come to us when something changes. They're opening, hiring a provider, starting to take insurance, or adding a payer they don't take yet.

Do you handle CAQH?

Yes. We pull provider details from CAQH ProView to fill applications, and we track reattestation so a provider's profile doesn't lapse. A lapsed CAQH profile can stall enrollments with payers that rely on it.

First payment

Tell Lanyard what changed.

Two quick questions, then pick a time. You'll get a straight answer on how long it takes and which parts nobody controls.

1. What's changing?
2. How many providers?
Pick a time to chat with the Lanyard Team
Already a customer, or calling about something else? Book a 20-minute call Rather write? kay@lanyardhealth.com
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